Instagram

The DM at midnight, answered at midnight

Salons, studios and restaurants get their enquiries as Instagram DMs, usually late and usually with a photo attached. Mosheon answers those, quotes the service and books it.

What changes for you
  • Answers DMs on your business account
  • Handles the price question without a phone call
  • Books the appointment straight from the thread
A real shape of conversation
Instagram · 23:41
Do you do balayage? How much?
We do, from £95. Thursday 2pm or Saturday 11am?
✓ booked, written into your calendar
Connecting it
01

Connect the account

Authorise Mosheon on your Instagram professional account. One consent screen, no password shared.

02

Tell it your services

Prices, how long each takes and what you do not offer.

03

It answers the DMs

Every message appears in the same inbox as your other channels.

What changes when it is Mosheon answering
Instagram inboxWith Mosheon
Answers overnight DMsNoYes
Quotes a service priceYou type itAnswers from your list
Books the appointmentNoYes
Takes a depositNoYes
Sits with your other channelsNoYes
Who uses this most
Before you ask
Does it need a professional account?

Yes. Instagram only allows an assistant to reply on business or creator accounts, not personal ones.

Do I hand over my password?

No. You authorise Mosheon on one Instagram consent screen. We never see your password.

Can it answer story replies?

It answers direct messages, which is where story replies land.

Will it reply to comments?

Not yet. Comments are a separate surface and we would rather not half-build it.

Can it quote prices?

Yes, from the service list you give it. If a job needs seeing first, it says so and books the consultation instead.

Other channels

Stop losing the customers who message at closing time.

Connect a channel, point it at your calendar and Mosheon starts answering tonight.