Security

Security

How the service is built and what we do when something goes wrong.

This page is a working draft and has not yet been reviewed by a solicitor. It will be replaced before Mosheon takes paying customers.

Last updated · 21 August 2026

In transit and at rest

All traffic is TLS 1.2 or above. Channel credentials are encrypted with envelope encryption backed by a managed key service, so a database copy on its own does not expose them.

Separation

Every business is a separate tenant. Queries are scoped by tenant at the data layer, not only in application code.

Access

Staff access to production is limited to the people who need it, is authenticated separately from customer accounts, and is logged.

Reporting a problem

Email [email protected]. We will acknowledge within one working day. We do not currently run a paid bug bounty, but we credit researchers who report responsibly.