Terms of service

This page is a working draft and has not yet been reviewed by a solicitor. It will be replaced before Mosheon takes paying customers.

Last updated · 21 August 2026

The service

Mosheon answers messages on the channels you connect and books appointments into the calendar you connect. What it can do depends on your plan and on the sector configuration you choose.

Your responsibilities

Keep the information you give it accurate. It answers from your prices, hours and availability, so wrong input produces wrong answers.
Hold the right to connect the accounts you connect.
Tell your customers that an automated assistant may reply. Some platforms require this.

What it will not do

Mosheon is not a medical, legal or financial adviser and must not be configured to give that kind of advice. Some sectors are deliberately unavailable until the right safeguards are built.

Availability

We aim for continuous service but do not guarantee it on the current plans. Planned maintenance is announced in advance where possible.

Payment and cancellation

Plans are billed monthly in advance. You can cancel at any time and the service runs to the end of the paid month. We do not refund part months.

Liability

Our liability in any twelve month period is limited to the fees you paid in that period. We are not liable for lost business arising from a reply the assistant gave, which is why you can restrict what it answers alone.