Most enquiries arrive on WhatsApp, and most of them arrive after hours. Mosheon answers on your WhatsApp Business number, in your customer’s language, and books the appointment before they go elsewhere.
Connect your WhatsApp Business account through Meta’s own signup window. Nothing leaves that window except the permission to reply for you.
Choose the WhatsApp Business number Mosheon should answer on. You keep it, and you keep using it.
Messages land in the shared inbox and get answered straight away. Take over whenever you like.
No. Mosheon answers on the WhatsApp Business number you already use. You keep the number and you keep using the app yourself.
The API. You authorise it through Meta’s own signup window, which is what lets an assistant reply on your behalf and lets more than one person work the same inbox.
That is your call. Most businesses say an assistant may reply, and some platforms require you to. You set the hours it answers alone and the things it must always hand to a person.
Yes, mid-sentence. Every thread is visible in the shared inbox and typing into it stops the assistant on that conversation.
It says so and hands the conversation to you rather than guessing. You decide which topics always go straight to a person.
Yes. It replies in whatever language the customer wrote in, using your prices and your opening hours.
Connect a channel, point it at your calendar and Mosheon starts answering tonight.